Terms & conditions

Terms and Conditions of Use of the Ramzi Jewelry website and the terms of purchase agreed upon in the store

1. Welcome to the homepage of the Ramzi Jewelry website
2. These Terms and Conditions, regulate the terms of use on the Ramzi Jewelry website as well as the terms of purchase in Ramzi Jewelry store operated throughout the country (hereinafter): the “Terms”or the terms of use or the terms of purchase.
3. Viewing and using and purchasing on the site and in Ramzi Jewelry store are subject to all the provisions of the regulations and the provisions of any law.
4. The user of the website confirms in doing so that he has read the provisions of the regulations and he agrees to them and undertakes to act accordingly.
5. Ramzi Jewelry may, without prior notice and at its sole discretion, change from time to time the provisions of these Terms and Conditions in whole or in part and any other document regulating the terms of the contract between its customers and it.
6. The use of masculine language when writing these rules is for convenience only and everything stated in it is intended for both women and men. What is said in the singular language should be read in the plural language as the case may be and vice versa.
7. The headings in these Terms and Conditions are not binding or exhaustive and are for convenience only.
8. It is clarified that if it is determined in the future by a competent authority that a section of these By-Laws does not comply with one of the provisions of any law, this will not have an effect on legal issues of other sections in these By-Laws.
9. Wherever Ramzi Jewelry is listed the intent is to include website operators, store staff and anyone on its behalf.

Terms of purchase on the Ramzi Jewelry website

1. In general, purchases made on the Ramzi Jewelry website are made through Ramzi Jewelry 888021235.
2. In various cases, the product may actually be delivered from one of the other companies in the company details will be provided on the purchase invoice or in another document that will be sent to the customer immediately upon completion of the purchase.
3. Ordering via the Internet: Products can be ordered through the company’s website by filling out an order request form (after adding the product to the shopping cart on the site). After the order has been checked by a sales representative, you will be sent a message and / or an email confirming the order has been placed. In cases where the need arises, the sales representative will contact you . The order is valid only after issuing an invoice and making a payment. Just filling in the details and placing the order on the website does not constitute a transaction.
4. For the avoidance of doubt,the counting of delivery days will begin only after the transaction is approved by Ramzi Jewelry and actual payment is received.

Only after the transaction is approved by Ramzi Jewelry and the payment is received, the number of days for the delivery start count.

1. Order Error – a price that is extremely higher and / or lower than the average price that is customary and / or a product that no longer exists and / or a specification and / or video / illustration to be published in which a typing error and / or malfunction occurred, Ramzi Jewelry may cancel the transaction Subject to notice to buyer. If payment is received the buyer will receive a refund immediately.
2. Home deliveries: The company provides home delivery services. The service is provided throughout the world, but under the limitation of the frequency of lines in the forwarding companies that provide the service. Therefore, deliveries to distant places or beyond the Green Line (in areas of occupied Palestinian territories) can exceed the delivery time indicated on the website.

Also, there are places where delivery may be more expensive, for example, a remote settlement or alternatively because the product ordered requires special delivery due to its weight or volume. 

There are cases when the delivery cost may be more expensive than usual, for example, a remote settlement that is far away, or a product that requires special handling due to its weight or volume.

• Payment options when ordering: You can pay by credit card issued internationally or any cards accepted by the chosen payment gateway

1. Delivery of products for purchase on the website: Ramzi Jewelry will work to deliver the product by courier to the customer’s home in accordance with the business days as indicated on the website. For the avoidance of doubt , business days are Sunday to Thursday not including Friday, Saturday, holiday eves, holidays. Upon delivery of the product, customer may be required to present the courier with an official identification document with a photo and whose details match the credit card details in which the transaction was made. Upon delivery of the product, the identification document will be photocopied by the courier for verification of receipt of the product.
2. Delivery through Ramzi Jewelry store – the customer has the option to pick up the product he purchased from the main office of Ramzi Jewelry store.
3. For the purpose of collecting the order from the collection point,an identification card like  the ID number / license / passport  must be presented, as well as the means of payment with which the order was made. Also, in cases where a secret code is sent for the purpose of collection, the code must be given to the representative in the store (in addition to presenting the means of identification) for the purpose of issuing the order.

Transaction cancellation policy implemented on the Ramzi Jewelry website

• Cancellation of a distance selling transaction will be possible in accordance with the conditions specified in the sections of the above law and which are summarized below for convenience. For the avoidance of doubt, in any case of conflict between a summary and the provisions of the law, the provisions of the law shall prevail:

• Proprietary and Trademark Rights – All property and intellectual property rights in the Site, including its design, software, applications, computer code, graphics files, images, videos, designs, texts, specifications and any other information on and / or related to the Site, are the sole property of Ramzi Jewelry And will not make any use of them except with Ramzi Jewelry approval. Trademarks may not be used unless permission has been given in advance and in writing by
  • A customer will be entitled to cancel a transaction he made on the Ramzi Jewelry/Sayedatoalard website if 12 Hours have not passed from the receipt of the product or a document detailing the transaction details, which can be obtained by letter, telephone, online application (via the website) or email:
    • Email: info@Sayedatoalard.ps
    • Tel: : +970 2-296-0972 between 11:00 and 18:00 every day is open except for Friday / Sunday and holidays it is closed.
    • In an oral message in all Ramzi Jewelry store listed on the site.
    • Using the existing contact link in the e-mail sent after placing the order (select the reason for canceling the transaction)
  • A customer who requests to cancel a transaction due to a defect that exists in the product that he received or due to a mismatch between the advertised and the capabilities of the actual product will receive his full money back,if the issue meets the required points of refund.
  • Ramzi Jewelry Will not allow cancellation of a transaction for the following products:
  • Lost goods
  • Product whose packaging has been removed from the original sticker with the identification number by the manufacturer .
• Proprietary and Trademark Rights – All property and intellectual property rights in the Site, including its design, software, applications, computer code, graphics files, images, videos, designs, texts, specifications and any other information on and / or related to the Site, are the sole property of Ramzi Jewelry And will not make any use of them except with the permission not to use the trademarks unless permission has been given in advance and in writing by Ramzi Jewelery.
• Privacy Policy When using the website – for the purpose of receiving an offer, completing an order and / or providing additional information, the customer will be asked to leave personal information on the website (such as name, telephone, address, email address). This information is required for the purpose of completing the actions requested by the customer. This information will not be provided to a third party, except in cases where we will be obliged to do so by law and / or a court order and / or a binding requirement from a competent authority to do so.

Terms of purchase at Ramzi Jewelry store

• The sale and purchase in Ramzi Jewelry store will be made in accordance with the binding legal provisions and in accordance with the conditions set out below; In the event of a conflict between any of the following terms and conditions of law, the provisions of the law shall prevail;

• Payment options at Ramzi Jewelry store:

1. Payment by credit card – Payment by credit card will be made with an accepted credit card internationally, which meets the definition of a credit card in the Debit Cards Law.

Cancellation of a transaction made in a Ramzi Jewelry store

• Cases in which the customer will not have the right to cancel a transaction made in Ramzi Jewelry store:
  • Lost goods
  • Product whose packaging has been removed from the original sticker with the identification number by the manufacturer

Return Policy of Order at Ramzi jewelry

• Returns are not allowed
• Cancellation of order is within 12 hours of order
• Cancellation of order is not allowed after receiving the product.